mortgage brokers

Why consumers need mortgage brokers

By simplyaskit

The Mortgage broking industry represents 53% of all home loans settled in Australia. That equates to approximately $140B in new loans each year. There has been a bit of negative press about the industry of late with the media targeting certain brokers who may or may not, have misled or misrepresented…

Creating positive experiences for customers is all about communication and meeting their expectations. So what should a customer who wants to use a finance broker expect in terms of customer service? To find out we speak to Nicole Cannon from Pink Finance. Nicole was awarded the 2015 Best Customer Service…

Peter White is the CEO of the Finance Brokers Association of Australia. In this podcast Peter talks about the role of a finance and mortgage brokers, the education process and the qualification required to become a broker. Over 50% of home loans in Australia are introduced to the lenders by brokers…